Fluxaxis

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Privacy Policy

At Fluxaxis, we are committed to maintaining the trust, confidence and respect of visitors to our website. Most importantly, we want you to know that Fluxaxis is not in the business of selling or sharing your data with other companies. It doesn’t fit with our business model and simply isn’t what we do.

Additionally, we’d also like you to understand how we process and store any data that we might collect from you. This Privacy Policy, we’ve provides lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we process it and how we keep it secure.

This policy is GDPR compliant and is effective from 19 May 2018. It will be reviewed quarterly and may be updated without notice. Please revisit this page periodically to check for any updates.

Website Cookies

Like many websites this site use cookies to collect information. Cookies are small data files that are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. They are only used to allow Google Analytics to track visits to the site.

Google Analytics

When someone visits www.fluxaxis.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. We do this to try and measure the effectiveness of our website as a marketing tool and also to find out which parts of the site are most interesting to our audience. We do not use cookies to collect or record information on your name, address or other contact details.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser and device you are using to visit the site.

Newsletter Sign Up

As part of the registration process for our e-newsletters, we collect personal information including your name and email address. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy to continue receiving newsletters from us. We absolutely don’t share or trade this information with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at sales@fluxaxis.co.uk with the subject line UNSUBSCRIBE.

Contact Us Form

You are able to use the website to contact us in respect of any enquiry you might have. For example, you may have specific questions about a project we have worked on, be a student with a research assignment you are conducting or best of all, have a project enquiry for us to take a look at. When you submit this information you will have to include, as a minimum, your name, an email address and some brief details about your enquiry. You may also choose to include a telephone number. This information will be submitted via an SSL connection and therefore will be transmitted in an encrypted form.

These details are not stored in an online database. Rather they are transmitted to our enquiries team where they are directed to the relevant department. Once we consider that the enquiry has been dealt with, this information will be deleted from our records. Because of the very wide range of enquiry and the corresponding time taken to deal with each satisfactorily, we are not able to provide a guaranteed deletion timeframe against all enquiries. Therefore, if you are unsure about what information we might hold regarding your enquiry and would like to understand whether this is still held by us, please get in touch.

Access to Your Personal Information

Under GDPR legislation you are entitled to view, amend or delete the personal information that we may hold on you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Please email specific details of your request to sales@fluxaxis.co.uk and this will be passed to the relevant company officer for processing. Alternatively, please write to Fluxaxis, Hangar 88, Marston Business Park, Rudgate Lane, Tockwith, York, Y026 7QF.